Service Virtualization in SAP ERP: A Comprehensive Approach to Enhance Business Operations and Sustainability

© 2023 by IJCTT Journal
Volume-71 Issue-5
Year of Publication : 2023
Authors : Shyam Patel
DOI :  10.14445/22312803/IJCTT-V71I5P109

How to Cite?

Shyam Patel, "Service Virtualization in SAP ERP: A Comprehensive Approach to Enhance Business Operations and Sustainability," International Journal of Computer Trends and Technology, vol. 71, no. 5, pp. 53-56, 2023. Crossref,

Purpose: This research aims to assist organizations in making informed decisions regarding adopting SAP-tailored service virtualization tools. These tools help eliminate dependencies caused by third-party systems, B2B, and EDI partners, which often result in delays in the upgrade or SAP S/4HANA transformation projects. Service virtualization enables businesses to avoid delays by virtualizing electronic messages from external applications and breaking dependencies in all project stages. The analysis of service virtualization and tools presented in this paper will prove to be valuable for SAP ERP upgrades or SAP S/4HANA projects. It will contribute to making these projects more sustainable by significantly reducing their carbon footprint.
Design/Methodology/Approach: This study is based on the author's experience with three major ERP upgrades, a green field SAP S4HANA retail implementation, and a content analysis of articles reporting on service virtualization and the various tools available to support this process.
Findings: Project management and its approach from the initial discussion play a crucial role in the success of upgrades/migrations. The lack of an appropriate culture and organizational readiness, not adopting new methods of testing methodology, and insufficient support from third-party applications are the primary reasons for project failure or delays.
Research Limitations/Implications: The data analyzed is from secondary sources published in the press. Secondary reporting could increase objectivity; however, the weakness is that not all the factors might have been reported.
Originality/Value: This paper identifies factors critical to the success of SAP upgrade/migration projects.

SAP ERP, SAP S4HANA, Service virtualization, SAP ERP upgrade.


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