The Implementation of Soft System Methodology (SSM) in Designing KJP-Shop Application

© 2021 by IJCTT Journal
Volume-69 Issue-3
Year of Publication : 2021
Authors : Dwi Wulandari Sari, Kurnia Gusti Ayu
DOI :  10.14445/22312803/IJCTT-V69I3P104

How to Cite?

Dwi Wulandari Sari, Kurnia Gusti Ayu, "The Implementation of Soft System Methodology (SSM) in Designing KJP-Shop Application," International Journal of Computer Trends and Technology, vol. 69, no. 3, pp. 14-20, 2021. Crossref, 10.14445/22312803/IJCTT-V69I4P104

Jakarta Smart Card (KJP) is assistance from the DKI Jakarta provincial government in the form of allowances for clothing and food needs for schoolchildren. The funds that have been disbursed by the government are used to buy children’s needs provided in KJP markets(markets that provide goods for KJP holders) determined by the government. However, there are some problems faced by KJP holders, KJPmarkets, and the DKI Jakarta government, in this case, are P4OP and KPKP, during the implementation of this policy in the field. These problems include long queues of KJP holders in KJP markets, inexpensive foodstuffs that are not evenly distributed in KJP markets, and no detailed report to P4OP and KPKP every time KJP shopping transaction is completed. Therefore, the researchers plan to conduct research on the system analysis using Soft System Methodology (SSM) to design the KJP-Shop application. Based on the research conducted using the stages of Soft System Methodology (SSM), the results of the questionnaires on the need for online shopping application shows that 330 out of 350 respondents need the application. Therefore, it is expected that developing the KJP-Shop application be able to ease all parties involved, especially KJP holders, so that the existing problems will be finally resolved.

Analysis, Online Shopping, Jakarta Smart Card (KJP), System, Soft System Methodology (SSM)

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