Review of Business Intelligence Implementation in Healthcare
|© 2020 by IJCTT Journal|
|Year of Publication : 2020|
|Authors : Salih H. Babiker, Izzeldin A. Elhassan|
|DOI : 10.14445/22312803/IJCTT-V68I7P104|
How to Cite?
Salih H. Babiker, Izzeldin A. Elhassan, "Review of Business Intelligence Implementation in Healthcare," International Journal of Computer Trends and Technology, vol. 68, no. 7, pp. 24-30, 2020. Crossref, https://doi.org/10.14445/22312803/IJCTT-V68I7P104
Business Intelligence (BI) is an emerging interdisciplinary research area that is adopted in numerous business sectors. It involves extracting information from huge data and presenting it to stakeholders in an accurate decision-context. There are many BI implementations in the healthcare sector that aim at analyzing data, supporting decisionmaking, predictions, and achieving overall improvements in the diverse facets of the sector. This research in its first phase surveys the most relevant studies carried out in this domain to date. While in the second phase, content analysis techniques were utilized to identify the various objectives of BI adoption in healthcare, stakeholders, success factors, and adoptions outcomes. The study then classifies the literature based on the BI technologies implemented, beneficial stakeholders, and the type of healthcare improvement targeted. Analytical research and the Information Systems (IS) success model facilitated the recognition and review of the most effective factors of BI improvements in healthcare. Finally, the lessons learned and some of the most promising future lines of research are discussed.
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Business Intelligence, Healthcare, Data Warehouse, Data analysis, Decision-making, Information systems success model