Resource Dependency Framework for Digital Transformation in South African Financial Service Providers

© 2020 by IJCTT Journal
Volume-68 Issue-4
Year of Publication : 2020
Authors : Michael Makgale Modiba, Prof Ray M Kekwaletswe
DOI :  10.14445/22312803/IJCTT-V68I4P119

How to Cite?

Michael Makgale Modiba, Prof Ray M Kekwaletswe, "Resource Dependency Framework for Digital Transformation in South African Financial Service Providers," International Journal of Computer Trends and Technology, vol. 68, no. 4, pp. 1-2, 2020. Crossref,

This paper addresses resource dependency within South African Financial Service Providers (FSP) with the focus on two contexts, namely FSP context and South African context. The paper uses resource dependency model and the Technological, organizational and environmental theory as lenses to deeply understand what and how South African Financial Service Providers experience the digital transformation. The problem is that resource dependency is normally discussed in general not specific to context. Following an interpretative philosophy and inductive approach this paper shows that digital transformation within FSP in South Africa is either enabled or inhibited by existing resource dependency. The paper argues that resource dependency ought to manifest cognizant of the FSP’s technological, organizational and environmental contexts. The resource dependency digital transformation framework conceptualised unpacks the theoretical, practical, and contextual contributions of this paper.

Digital Business, Digital Transformation, Financial Service Providers, Insourcing and Outsourcing, Resource Dependency, South Africa, Supplier Competency, TOE Context

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