COVID-19: The Pandemic’s Impact on the Dissemination of Data in Virtual Teams using Computer-Mediated Communication Technology

© 2020 by IJCTT Journal
Volume-68 Issue-12
Year of Publication : 2020
Authors : Jerry Wood
DOI :  10.14445/22312803/IJCTT-V68I12P106

How to Cite?

Jerry Wood, "COVID-19: The Pandemic’s Impact on the Dissemination of Data in Virtual Teams using Computer-Mediated Communication Technology," International Journal of Computer Trends and Technology, vol. 68, no. 12, pp. 26-30, 2020. Crossref, 10.14445/22312803/IJCTT-V68I12P106

With the ongoing pandemic, organizations are more than ever using globally dislocated employees, or virtual teams, to collaborate on projects. Team members often need to communicate with each other electronically. Additionally, they need to carefully choose communication media to disseminate data within their virtual team effectively. Computer-mediated communication (CMC) technologies, such as Email, are used to accomplish this task. However, the pandemic has added many people to the virtual workforce that may not have worked in this capacity previously. This research explores the effect of that surge by administering surveys to players in an online game called Travian. Travian has over ten-million players globally collaborating in virtual teams. Surveys were administered over 30 days through the game’s forums. This study showed a strong relationship between COVID-19, CMC technology, and the effective dissemination of data within virtual teams.

Virtual teams, computer-mediated communication, media richness theory, information quality

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