Usability of E-Government Services in Developing Countries

International Journal of Computer Trends and Technology (IJCTT)
© 2014 by IJCTT Journal
Volume-15 Number-3
Year of Publication : 2014
Authors : Edward Kirui , Peter Kiprono Kemei
DOI :  10.14445/22312803/IJCTT-V15P123


Edward Kirui , Peter Kiprono Kemei. "Usability of E-Government Services in Developing Countries". International Journal of Computer Trends and Technology (IJCTT) V15(3):102-107, Sep 2014. ISSN:2231-2803. Published by Seventh Sense Research Group.

Abstract -
Usability is requirement for which not much research has been done in relation to designing usable e-Government services especially in developing countries. The high failure of most of e-government projects in these contest has been linked to poor usability. Most research on e-government services has been focused on general e-government implementations. This paper dicusses why usability of e-government services in developing countries is poor and presents a proposal for a possible solution.

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E-Government services, Usability, Developing Countries, Usable e-government services