Optimizing CRM and Supply Chain with Edge Computing: Real-Time Insights and Scalable Solutions |
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| © 2023 by IJCTT Journal | ||
| Volume-71 Issue-4 |
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| Year of Publication : 2023 | ||
| Authors : Sharda Kumari, Viraj Lele | ||
| DOI : 10.14445/22312803/IJCTT-V71I4P104 | ||
How to Cite?
Sharda Kumari, Viraj Lele, "Optimizing CRM and Supply Chain with Edge Computing: Real-Time Insights and Scalable Solutions," International Journal of Computer Trends and Technology, vol. 71, no. 4, pp. 19-26, 2023. Crossref, https://doi.org/10.14445/22312803/IJCTT-V71I4P104
Abstract
Edge computing, an innovative paradigm at the forefront of the digital revolution, has the potential to profoundly transform customer relationship management (CRM) and supply chain management (SCM). As the Internet of Things (IoT) continues to unlock unprecedented opportunities, edge computing stands out as a groundbreaking approach to reshape the future of these critical domains. Edge computing is a part of computing architecture to process data effectively by avoiding network bandwidth. This research paper delves into the exhilarating potential of edge computing in revolutionizing CRM and SCM, delivering real-time insights and scalable solutions that defy conventional limitations. Through a meticulous examination of cutting-edge literature,
captivating case studies, and visionary perspectives, our findings reveal that edge computing can propel customer experience into uncharted territories, unlocking unparalleled levels of personalization and satisfaction. Additionally, supply chain management stands on the brink of transformation, with edge computing powering real-time data processing that dramatically enhances visibility, agility, and overall efficiency. However, the immense power of edge computing brings its own set of challenges: cybersecurity and privacy concerns must be tackled head-on through robust security measures, stringent regulatory compliance, and unwavering vigilance. The future of edge computing in CRM and SCM presents a fascinating panorama where artificial intelligence and cloud computing technologies synergistically converge to drive innovation, collaboration, and limitless possibilities. Embark on this thrilling journey with us as we explore the untapped potential of edge computing and chart a bold new course for the future of CRM and supply chain management. The possibilities are endless, and the future is now.
Keywords
Supply chain management, Internet of Things, Customer relationship management, Edge computing, Cyber security.
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