Exploring Artificial Intelligence Integration in Supply Chain Management: A Review

© 2022 by IJCTT Journal
Volume-70 Issue-8
Year of Publication : 2022
Authors : Kelvin K. Omieno, Samson Kitheka
DOI :  10.14445/22312803/IJCTT-V70I8P101

How to Cite?

Kelvin K. Omieno, Samson Kitheka, "Exploring Artificial Intelligence Integration in Supply Chain Management: A Review," International Journal of Computer Trends and Technology, vol. 70, no. 8, pp. 1-7, 2022. Crossref, https://doi.org/10.14445/22312803/IJCTT-V70I8P101

There is exponential growth in Information and communication technology, and its adoption is spreading rapidly in supply chain management (SCM), which is critical in optimizing supply chain network flow decisions. As companies seek to improve supply chain effectiveness through increased integration, ICT can be considered a key enabler for supply chain management by supporting information-sharing; hence, organizations realise competitiveness, lower inventory and supply chain costs, improve service level, and reduce risks. Today organizations are adopting Artificial Intelligence. This paper seeks to identify the contributions of artificial intelligence (AI) to supply chain management (SCM) through a systematic review of the existing literature. We, therefore, propose a maturity model that can support in-depth empirical studies seeking to explore how Artificial Intelligence influences integration in supply chain fields, including logistics, marketing, supply chain and production. This paper provides insights through systematic analysis and synthesis.

Artificial Intelligence, Information and Communication Technology, Maturity Model, Supply Chain Management.


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