Analysis of IT Capability Impact On Organizational Performance
  IJCTT-book-cover
 		          
 
© 2021 by IJCTT Journal
Volume-69 Issue-7
Year of Publication : 2021
Authors : Phumzile Dorcus Mogoale, Prof Ray M Kekwaletswe, Aubrey Mongale
DOI :  10.14445/22312803/IJCTT-V69I7P111

How to Cite?

Phumzile Dorcus Mogoale, Prof Ray M Kekwaletswe, Aubrey Mongale, "Analysis of IT Capability Impact On Organizational Performance," International Journal of Computer Trends and Technology, vol. 69, no. 7, pp. 76-81, 2021. Crossref, https://doi.org/10.14445/22312803/IJCTT-V69I7P111

Abstract
This paper explores and analyses IT capability in terms of organizational performance. IT capability (ITC) is often seen as one of a company`s most valuable resources, and when correctly managed, it may help the organization perform efficiently. The paper deploys the ITC model as a lens to unpack how a mine can realize the value derived from information technology investments while Upper Echelon Theory (UET) is deployed to understand how leaders engage in business strategy and operational activities. The problem identified is that although IT capability is deemed necessary for increased organizational performance, its impact is often not well understood or appreciated within organizational leadership. Following an interpretive philosophy and inductive approach, this paper shows and argues that IT capability has an impact on performance when the investments in infrastructure and resources are aligned with the business strategy and the operational context of the organization. This paper conceptualizes an IT capability framework for enhanced organizational performance. The framework shows how to derive IT value from IT investments and resources.

Keywords
IT capability, Organizational performance, Leaders, Mine, Business strategy, IT-business strategic alignment, South Africa.

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