Cloud Enterprise Resource Planning System

International Journal of Computer Trends and Technology (IJCTT)          
© 2018 by IJCTT Journal
Volume-55 Number-1
Year of Publication : 2018
Authors : Dania Bahssas


Dania Bahssas "Cloud Enterprise Resource Planning System". International Journal of Computer Trends and Technology (IJCTT) V55(1):50-81, January 2018. ISSN:2231-2803. Published by Seventh Sense Research Group.

Abstract -
Due to continual innovations, information technology (IT) is rapidly changing. One emerging IT technology is cloud computing. The phenomenon of cloud computing changes the way IT departments work and the way businesses consume IT systems in specific Enterprise Resource Planning (ERP) systems. This has led to the need for research in the cloud ERP system field that can study cloud ERP system adoption in companies. This research studies cloud ERP system adoption factors, advantages, and disadvantages. It aims to: (1) develop a clear image about the cloud system, (2) establish a level of understanding about the cloud ERP system, (3) establish a level of understanding about the cloud ERP system adoption, (4) study the cloud ERP system’s advantages and disadvantages, and (5) study the influential factors that affect cloud ERP system adoption. To answer the research questions and fulfill the aims of the investigation, a quantitative and qualitative research methodology was adopted. Interviews were conducted with a focus group for two enterprise types: (1) enterprises that adopted the cloud ERP system, and (2) enterprises willing to adopt the cloud ERP system. The importance of having two sample groups is to gain companies IT expert experience in adopting a cloud ERP system and an in-house ERP system, and then differentiate between them. A survey was distributed to 150 participants. The study results reveal the reasons for adopting a cloud ERP system and the factors that can influence a company to adopt a cloud ERP. The two top reasons for adopting a cloud ERP were to: 1) improve system efficiency and performance, and 2) to integrate the mobile system. The results also reveal four main advantages of a cloud ERP system: 1) using advanced technology, 2) system accessibility and flexibility, 3) focus on core business activities, 4) deliver best practices, and 5) improve business efficiency. Lastly, the results illustrated that the two primary cloud ERP system disadvantages include additional costs and security risks.

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ERP, cloud system, cloud ERP system, SLA