A Study on Conduct of Teams in an It and a BPO Company
 | International Journal of Computer Trends and Technology (IJCTT) |  |
| © - Sep to Oct Issue 2011 by IJCTT Journal | ||
| Volume-1 Issue-2 | ||
| Year of Publication : 2011 | ||
| Authors :S.Nirmala, S.Deborah Sharon. |
S.Nirmala, S.Deborah Sharon. "A Study on Conduct of Teams in an It and a BPO Company"International Journal of Computer Trends and Technology (IJCTT),V2(2):298-300 - Sep to Oct Issue 2011 .ISSN 2231-2803.www.ijcttjournal.org. Published by Seventh Sense Research Group.
Abstract: Teamwork is the ability to work together toward a common vision. And a leader is a person who guides and has the ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results. With this in mind the role of a leader is indispensable in the team. This article deals with the conduct of leaders and team members in the aspect of People and Task Management Skills.
References-
[1] Budhwar, Pawan S.; Luthar, Harsh K.; Bhatnagar, Jyotsna. “Dynamics of HRM Systems in Indian BPO Firms” Journal of Labor Research, Summer2006, Vol. 27 Issue 3, pp339-360
[2] Gratton, Lynda; Erickson, Tamara J.. “8 Ways to Build Collaborative Teams”, Harvard Business Review Harvard Business Review, Nov2007, Vol. 85 Issue 11, pp100-109.
[3] Harkins Phil, “High Impact Team Leaders”, Leadership Excellence, Executive Excellence Publishing,
[4] Loke Chiok Foong, ‘Leadership Behaviors : Effects on Job Satisfaction, Productivity and Organizational Commitment’, Journal of Nursing Management, 2001, pg. 191-204.
[5] Miller, Jeremy. “Attend to the Talent”, CA Magazine, Jan/Feb2006, Vol. 139 Issue 1, pp49-50
[6] Peter G. Northhouse, “Leadership – Theory and Practice”, Sage Publications, 4th Edition.
[7] Wu Joshua B., ‘The Dual Processes of Team Leadership: A Multi Level Perspective’, Academy of Management.
KeywordsLeadership, People and Task Management Skills, IT and BPO.