Analysis and Application of Data Mining in CRM Systems of Healthcare Insurance

  IJCTT-book-cover
 
International Journal of Computer Trends and Technology (IJCTT)          
 
© 2018 by IJCTT Journal
Volume-56 Number-1
Year of Publication : 2018
Authors : Ms. Sheetal Macwan, Mr. Samrat Khanna
  10.14445/22312803/IJCTT-V56P104

MLA

Ms. Sheetal Macwan, Mr. Samrat Khanna "Analysis and Application of Data Mining in CRM Systems of Healthcare Insurance". International Journal of Computer Trends and Technology (IJCTT) V56(1):27-31, February 2018. ISSN:2231-2803. www.ijcttjournal.org. Published by Seventh Sense Research Group.

Abstract -
Data mining techniques in Customer Relationship Management (CRM) has a very important role in the practice; it is an important means of gaining and maintaining customer information, and improving customer value. We have determined to compare a variety of techniques, approaches and different tools and its effect on the healthcare field. Data mining created new concept with customer relationship management where different companies can gain a reasonable advantage. The goal of data mining is to turn data into facts, figures, or text which can be processed by a computer into knowledge or information. The main reason of data mining application in healthcare systems is to create a mechanical tool for make out and distributes relevant healthcare information. The aim of this paper is to make a detailed study report of diverse types of data mining applications in the healthcare sector and to minimize the difficulty of healthcare data transactions. A relative study of different data mining applications, techniques and different methods applied for takeout knowledge from database produced in the healthcare industry.

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Keywords
Data Mining, healthcare system, healthcare industry, Customer Relationship Management (CRM).