Evaluating the Quality of Academic Websites using Proposed Framework – A Survey Study

International Journal of Computer Trends and Technology (IJCTT)          
© 2016 by IJCTT Journal
Volume-40 Number-1
Year of Publication : 2016
Authors : Kalpana Devi, Aman Kumar Sharma


Kalpana Devi, Aman Kumar Sharma "Evaluating the Quality of Academic Websites using Proposed Framework – A Survey Study". International Journal of Computer Trends and Technology (IJCTT) V40(1):25-30, October 2016. ISSN:2231-2803. www.ijcttjournal.org. Published by Seventh Sense Research Group.

Abstract -
As organization have become aware of the strategic importance of websites, the trend to use websites for various purposes has increased in different domains such as health, government, education and business. The main goal of this paper is to improve the website quality evaluation framework for academic websites from students’ perspective. For this purpose, the proposed quality evaluation framework consisting of five high-level quality factors (Functionality, Usability, Reliability, Presentation and Content) and sub quality factors are designed. The proposed framework applied on five academic websites (GNDU, HPU, JPU, KU and PU) to assess its websites. The effectiveness of the proposed framework can be evaluated by compared the responses of the students’ overall quality of websites with the results of WEBUSE analysis method. The results showed excellent quality of Content, good quality of Functionality, Reliability and Presentation while Moderate quality in Usability.

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Framework, Questionnaire, WEBUSE method, Websites.