Evaluating the Quality of Academic Websites using Proposed Framework – A Survey Study

  IJCTT-book-cover
 
International Journal of Computer Trends and Technology (IJCTT)          
 
© 2016 by IJCTT Journal
Volume-40 Number-1
Year of Publication : 2016
Authors : Kalpana Devi, Aman Kumar Sharma
  10.14445/22312803/IJCTT-V40P105

MLA

Kalpana Devi, Aman Kumar Sharma "Evaluating the Quality of Academic Websites using Proposed Framework – A Survey Study". International Journal of Computer Trends and Technology (IJCTT) V40(1):25-30, October 2016. ISSN:2231-2803. www.ijcttjournal.org. Published by Seventh Sense Research Group.

Abstract -
As organization have become aware of the strategic importance of websites, the trend to use websites for various purposes has increased in different domains such as health, government, education and business. The main goal of this paper is to improve the website quality evaluation framework for academic websites from students’ perspective. For this purpose, the proposed quality evaluation framework consisting of five high-level quality factors (Functionality, Usability, Reliability, Presentation and Content) and sub quality factors are designed. The proposed framework applied on five academic websites (GNDU, HPU, JPU, KU and PU) to assess its websites. The effectiveness of the proposed framework can be evaluated by compared the responses of the students’ overall quality of websites with the results of WEBUSE analysis method. The results showed excellent quality of Content, good quality of Functionality, Reliability and Presentation while Moderate quality in Usability.

References
[1] J. K. Naik and P. Tripathy, Software Testing and Quality Assurance, “Metodologia de medicion y evaluation de la usabilidad on sites web educativos”, PhD thesis, University of Oviedo, 2008.
[2] J. Hartmann, A. D. Angeli and A. Sutcliffe, “Framing the User Experience: Information Biases on Website Quality Judgement”, Proceeding of the Twenty-sixth Annual SIGCHI Conftheerence on Human Factors in Computing Systems, Florence, pp 855-864, Italy, April, 2008.
[3] G. Kappel, B. Proll, S. Reich, W. Retschitzegger, Web Engineering: The Discipline of Systematic Development of Web Applications, Wiley, Hoboken, NJ, 2006.
[4] E. Grigoroudis, C. Litos, V. Moustakis, Y. Politis, L. Tsironis, “The assessment of user-precieved web quality: application of a satisfaction benchmarking approach”, European Journal of Operational Research, Vol. 187 No. 3, PP. 1346-57, 2008.
[5] Devi Kalpana and Sharma Aman Kumar, “Framework for Evaluation of Academic Websites”, International Journal of Computer Techniques, Vol. 3, Iss. 2, March-April 2016.
[6] L. Olsina, D. Godoy, G. Lafuente and G. Rossi. “Assessing the quality of academic websites: a case study”, New Review of Hypermedia and Multimedia, Vol. 5, PP. 81-103, 1999.
[7] C. Osborne and J. Rinalducci, “Evaluation of Web based Resources within the Art History Discipline”, University of North Carolina, 2002.
[8] H. M. Selim, “An Emprical Investigation of Students Acceptance of Course websites”, Computer and Education, Vol. 40, PP. 343-360, 2003.
[9] M. Lautenbach, I. Schgget, A. Schoute and C. Witteman, “Evaluating the Usability of Web Pages: a case study”, Utrecht University, Utrecht, 2006.
[10] S. Mustafa and L. Al-Zoua’bi, “Usability of the Academic Websites of Jordan’s Universities an Evaluation Study”Yarmouk University, Faculty of Information Technology, 2008.
[11] X. Wang and W. Huang, “Lund University Website Evaluation: Focus in Home Page and English Research pages”, in Informatics, Masters Lund, Sweden: Lund University, 2009.
[12] Tsigereda W. Mebrate, “A Framework for Evaluating Academic website’s Quality from Students’ Perspective”, Delft University of Technology, delft, The Netherland, 2010.
[13] Alvaro Rocha, “Framework for a global quality evaluation of a website”, Online Information Review, Vol. 36, Iss. 3, PP. 374-382, 2012.
[14] A. Oppenheim, “Questionnaire Design, Interviewing and Attitude Measurement”, Second ed. London: Pinter Publications, 1992.
[15] T. Tullis and B. Albert, “Measuring the user experience”, Morgan Kaufmann, 2008.
[16] T.Chiew and S. Salim, “Web Use: website Usability Evaluation Tool”, Malaysian Journal of Computer Science, Vol. 16, PP. 47-57, 2003.

Keywords
Framework, Questionnaire, WEBUSE method, Websites.