A smarter and safer way to deal with disputes: Online Dispute Resolution

  IJCTT-book-cover
 
International Journal of Computer Trends and Technology (IJCTT)          
 
© 2016 by IJCTT Journal
Volume-35 Number-4
Year of Publication : 2016
Authors : Shruti Burman

MLA

Shruti Burman "A smarter and safer way to deal with disputes: Online Dispute Resolution". International Journal of Computer Trends and Technology (IJCTT) V35(4):198-201, May 2016. ISSN:2231-2803. www.ijcttjournal.org. Published by Seventh Sense Research Group.

Abstract -
The advancement in technology has led to the evolution of smart phones, smart watches, smart appliances and now even smart cities. All these smart approaches have one thing in common –the growth of the IT sector; and with the emergence of IT sector there would be disputes regarding every question that the IT companies provide answers to. Every IT company would come up with its own unique idea of making the city smarter in a judicious way. The rising disputes in the process would be solved using the mechanism stated in this I brief.

References
[1] Fabien Gelinas, Dispute Resolution as Institutionalization in International Trade and Information Technology, 74 Fordham L. Rev. 489 (2005).
[2] Conley Tyler, M. (2004). 115 and Counting: The State of ODR 2004. In M. Conley Tyler, E. Katsh, D. Choi (Eds.), Proceedings of the Third Annual Forum on Online Dispute Resolution Melbourne, Australia, 5-6 July 2004. http://www.odr.info/unforum2004/ConleyTyler.htm
[3] Dispute Resolution Mechanisms in the Telecom Sector: Relating International Practices to Indian Experience by R.U.S. Prasad.
[4] 115 and Counting: The State of ODR 2014 by Melissa Conley Tyler.
[5] The pros and cons of online dispute resolution: an assessment of cyber-mediation website by: Joseph W. Goodman.
[6] Conley Tyler, M. (2003). Seventy-six and Counting: An Analysis of ODR Sites. In E. Katsh & D. Choi (Eds), Online Dispute Resolution: Technology as the “Fourth Party”. Proceedings of the UNECE Second Forum on Online Dispute Resolution. UNECE. Center for Information Technology and Dispute Resolution, University of Massachusetts. http://www.odr.info/unece2003/pdf/Tyler.pdf
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[8] Bonnet, V., Boudaoud, K., Gagnebin, M, Harms, J. and Schultz, T. (2002). Online Dispute Resolution Systems as Web Services. Proceedings of Hewlett Packard Open View University Association Workshop, June 11-12 2002. Available www.online-adr.org/publications.htm
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Keywords
Online Dispute Resolution, mediation methods, ADR, negotiation.